Cancellation policy

Some items in our store may be offered to you as a subscription or pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Please see our refund policy for information about cancelling other types of items.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency outlined in the product listing.

Pay Monthly

"Pay monthly" subscriptions are billed once a month. Your payment details will be stored securely and you'll be charged for future deliveries on the billing date.

If you want to cancel or change your subscription, you can do it at any time. Visit your account to pause or cancel your subscription, or skip a month. 

Pay Upfront

"Pay upfront" subscriptions are paid in full with your initial order. To pause or skip a delivery, please contact hello@littlepaperfort.com

See our refund policy for more details on returns and refunds. 

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. 

If you change your mind about a pre-order, please contact hello@littlepaperfort.com. We'll always try our best to make changes or cancel before fulfillment begins, though we can't guarantee this once your order is underway.