Refund policy

We want every purchase to feel like a good decision. This page explains what to expect if something goes wrong.

We are a small operation, and we genuinely care about getting things right. If something isn’t as expected, please don’t hesitate to reach out at hello@littlepaperfort.com.

Cancelling orders

If you spot a mistake or change your mind, please contact us as soon as possible, ideally within a few hours of placing your order. We’ll always try our best to make changes or cancel before production begins, though we can’t guarantee this once your order is underway.

Damaged or Defective Items

If your order arrives damaged, defective, or significantly different from what was shown, we will make it right. Please reach out to us within 30 days of receiving your order, and we will arrange a replacement or a full refund. Approved refunds are processed within 5-10 business days and returned to your original payment method. Your bank may take a few additional days to reflect the credit.

Digital Downloads & Printables

Because digital files are delivered instantly and cannot be returned, all sales of digital products are final. If you experience a technical issue with your download (e.g. a corrupted file, broken link), please contact us and we will sort it out right away.